Home » Privacy policy

Effective date: [01.01.2025]

At Swiss-Services , protecting your personal data is our top priority. We are committed to respecting your privacy and ensuring that your personal information is treated in accordance with the General Data Protection Regulation (GDPR) .

This Privacy Policy describes how we collect, use, share and protect your personal information when you visit our website or use our services.

---

1. Information We Collect

We may collect personal data that you provide to us directly or through our website. This information may include:

• Personal Information : name, email address, telephone number, company name and other contact information provided via contact forms, quote requests or inquiries.
• Usage Data : information about the use of our website, including IP address, browser type, and browsing behavior.

2. Use of Your Data

We collect and use your personal data for the following purposes:

• To provide our services : respond to your requests, process your queries and offer you personalized elevator solutions.
• To improve our website : analyze visitor interaction with our site to optimize user experience and performance.
• For marketing communications : With your consent, we may send you newsletters or promotional offers about our services. You can unsubscribe at any time.
• Legal compliance : We may use your data to comply with legal obligations or protect our legitimate interests.

3. Sharing Your Data

We do not sell or rent your personal data. Your data may be shared under the following conditions:

• Service Providers : We may share your information with trusted third parties who provide services on our behalf (e.g., hosting, email marketing).
• Legal Requirements : We may disclose your information if required to do so by law or in response to valid legal process.

4. Your Rights Under the GDPR

As a GDPR data subject, you have the following rights regarding your personal data:

• Right of access : you can request a copy of the personal data we hold about you.
• Right of rectification : you can request that we correct inaccurate or incomplete information.
• Right to erasure (right to be forgotten) : you can request the deletion of your personal data, subject to the legal bases allowing their retention.
• Right to restriction of processing : you can request that we restrict the processing of your data in certain circumstances.
• Right to data portability : you can request that your personal data be provided to you in a structured, commonly used and machine-readable format.
• Right to object : You have the right to object to the processing of your personal data for direct marketing purposes or in certain situations.

To exercise these rights, please contact us using the contact details provided below.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss or alteration. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and to collect usage data. You can adjust your browser settings to block cookies or to receive an alert when cookies are being used. Note that disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

8. International Data Transfers

If we need to transfer your data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, in accordance with the GDPR, to protect your personal information.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our data processing practices. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.

You also have the right to file a complaint with the 
CNIL (National Commission for Information Technology and Civil Liberties) if you believe that your personal data has been processed unlawfully.